Troubleshooting

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The app has a forgot password feature in the sign in page.
Category: Troubleshooting

Please check out our troubleshooting guide here . Please reach out to support at support@methreesixty.com for additional help.

Category: Troubleshooting

Please check out our troubleshooting guide here . Please reach out to support at support@methreesixty.com for additional help.

Category: Troubleshooting

Typically, the scan is ready 5-10 minutes after the upload is complete – if you don’t see the results after this time, try the following:

  1. Close the app but do NOT log out.
  2. Open the app.
  3. Go to history page and select the scan to upload.
Category: Troubleshooting

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